We recommend a Tap Card on every chair of a church sanctuary. This helps to avoid the potential awkwardness of a guest needing to reach across a person next to them to access. It also allows you to avoid worrying about placement if your chairs are ever re-organized.

We also recommend that tap products be places in your Guest Connect area, Kids Check-in, Lobby, as part of a membership class or as a follow-up to outreach events (such as, Easter egg hunt, Christmas Toy drive, etc)

Tap technology (NFC) outperforms QR codes for every measurement of engagement (from giving to sign-ups) due to its ease of use, speed, and security. Tap technology offers a "tap and go" experience, requiring no special apps or camera alignment, making it more intuitive and convenient than scanning a QR code. Tap cards are also more flexible as you can change links in the VisitorReach dashboard without having to print new QR codes every time a link changes. You can also change the real-time based on who is in the room. For example, one link for Sunday services and a different link for your Men’s event or Pastors Conference.

Any IOS or Android phones with NFC chips (phones after the year 2018) are compatible with VisitorTap. Some android phones will require the NFC chip to be manually activated, but this is less common.  NFC chips are typically located at the top-back of an iPhone and in the middle-back of an android phone.

You can direct people wherever best supports their next step with your church. This might be a single action, such as visiting your church website, filling out a digital guest connect card, or accessing your online giving app.

If you’d like to offer more options, you can easily create a menu of links using the built-in Taptree tool in your VisitorReach Dashboard. Customize your Taptree with as many links as you need—like sermon notes, giving option, prayer request form, or calendar of upcoming events. You can update these links anytime, and changes go live instantly, even during a service.

A Taptree tool allows churches to create a customizable menu of links —a single place where you can display all the important links your church community needs.

What sets the built-in Taptree apart is its simplicity and flexibility. There’s no need for extra software or outside services—it’s all right in your VisitorReach dashboard. You can fully customize your Taptree to match your church’s brand and update links instantly whenever you need. Add as many links as you want, so people can easily find everything from your giving app and prayer request form to sermon notes and event sign-ups.

Plus, you can create multiple Taptrees for different occasions;  for example, one for Sunday services, another for midweek youth gatherings and other for special gatherings like conferences and women’s events.  This way, you’re always guiding people to the next right step, no matter when or where they connect.

The VisitorReach Dashboard only works with VisitorReach tapcards. Tap cards provided by other companies are locked to those companies and can not be converted to other companies. Locked cards are important to prevent attempts to hack the cards.

NFC stands for Near Field Communication, which operates on a short-range, radio-frequency communication, that enables devices to communicate with each other when they are in close proximity, typically within an inch or two. The transfer of information is not dependent on a live server, cell phone service, or wifi to function.

We recommend that a person uses a phone to confirm cards are connected to the VisitorReach Dashboard as soon as they arrive. Once that is confirmed, the card/sticker would only malfunction if it was tampered with or damaged in some way. Then, you would simply replace the card. We recommend purchasing extra cards because accidents happen. If a card were ever physically damaged or lost—just like a QR code—it’s a simple replacement. No different than replacing a business card or a damaged sign. Most often a card not working is due to user error - the link was entered incorrectly in the dashboard, the user tapped the card too quickly, or does not have the NFC setting activated on their phone.

No! Your church can connect to any giving platform you prefer. If you ever decide to switch, just update the giving link in your Taptree and you’re all set.

Churches can choose to customize the card or the vinyl sticker. Custom orders require a minimum order of 500 and then any additional cards must be bought in 100 unit increments. Churches must submit their own design using our official Adobe Illustrator templates. Custom orders require 8 weeks for production and shipping. To get started, select the Custom Print option at check-out and make your payment and we’ll email you a link to submit your order. Click here for more details

VisitorTap is included with every VisitorReach Subscription (so no need for two services). VisitorReach subscription expands your tools to allow every tap to become a conversation. When someone taps a VisitorTap card, personalized follow-up and automated guest workflows instantly begin a text or email conversation on the VisitorReach app.

While VisitorTap is perfect for churches that want a simple way to connect guests to next steps using NFC-enabled cards, a VisitorReach subscription moves from engagement to outreach by including digital marketing services.  Our team of marketing experts puts your church in front of the right people online in a way that looks, sounds, and feels like your church. Initiating conversations via text in the app that nurture seekers to the front door of your church.

If you’re ready to meaningfully engage with your community, VisitorReach is the upgrade that helps you reach, connect and assimilate people.